FAQ

How do I install or set up a USB charging station?

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Setting up a USB charging station is quick and simple. If the unit is not battery-powered, you just need to plug it into a standard electrical outlet and connect the power adapter if required. Position the charging station in a high-traffic, easily accessible area so users can charge their devices conveniently. Detailed setup instructions are included with each unit. For added convenience, we offer delivery, installation, and pickup services at business locations across Canada.

Can I brand or customize the charging stations?

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Yes, customization is available for all our charging stations. You can personalize them with your logo, color scheme, or unique design to create a branded experience. This customization option is perfect for event sponsorships, corporate branding, and promotional use. Whether you want a temporary or permanent display, we offer options like vinyl wraps, custom stickers, and silk-screen printing to make your brand stand out.

How long do battery-powered charging station last?

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Our Rhinocharge M2 with a 72,000 mAh battery typically lasts for more than a full day on battery power alone. For a corporate event, the charging station can remain operational for up to 3 days with normal usage. To fully recharge the unit, it needs to be plugged in for 8 to 12 hours. Each station features a battery level indicator, allowing for easy tracking of battery life and power needs.

Can I use a USB charging station in my business or venue?

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Yes, our USB charging stations are designed for businesses, public spaces, and event venues. They provide a reliable and convenient charging solution for event participants, employees, visitors, and customers. Our units undergo a strict inspection and certification process to ensure they meet the highest safety and quality standards. You can use them in offices, event venues, conference rooms, coworking spaces, and retail environments.

What warranty comes with products purchased?

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All our USB charging stations are built to last for several years with proper use. We offer a warranty of 1 to 5 years, depending on the product.   This warranty applies to both our in-house designs and distributed products. Additionally, we provide a maintenance service to keep your units up to date with the latest charging protocols, ensuring compatibility with all modern devices.

What are the transport costs for rentals?

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Transport costs will always depend on the location and the flexibility of delivery and pickup schedules. For smaller units, you may opt for pickup and return at our offices or partner business locations across Canada. To receive a quote, we recommend contacting us directly for a customized shipping estimate.

Are the charging stations portable?

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Yes, many of our USB charging stations are lightweight and portable, making them easy to move between locations. However, larger units are heavier and designed for permanent installation or to be moved by our technicians.

Do you offer any bulk purchase discounts?

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Yes, we offer bulk purchase discounts. If you plan to buy multiple USB charging stations for a business, event, or organization, we encourage you to contact us for a customized quote.

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